GENERAL TERMS AND CONDITIONS
§1 OBJECT OF AGREEMENT
Livingdowntown GmbH shall leave an apartment to the guest for private use. The use of an apartment for commercial proposition is only allowed with prior consultation and written permission of Livingdowntown GmbH. The number of guests is limited to the size of the apartment. Variations need to be discussed in advance with the booking. The guest shall be aware that Livingdowntown GmbH keeps the ownership of the apartment including all furniture without restrictions at any time.
§2 DURATION OF CONTRACT
The duration of the contract equates to the booking with Livingdowntown GmbH via website or email. Bookings by phone or by word of mouth are binding as well when the booking is confirmed by Livingdowntown GmbH.
§3 CANCELLATION POLICY
Every booking can be cancelled or changed free of charge 30 days before the arrival date. Cancellations within 30 days before arrival or no-shows will be charged with the full amount of the booking.
§4 PAYMENT OF RENTAL
The rental for the first month or shorter stays shall be paid in advance once the booking is confirmed. In case of a payment with bank transfer the money shall be credited to our account before the first day of booking. Further bookings shall be paid in advance. Shall you have questions about your payment or if there are any problems please contact Livingdowntown GmbH. Please be aware that reimbursements are left to the management of Livingdowntown `s discretion.
Discounts and monthly rentals are only valid with pre-payment. In case of delayed payment rack rates apply and discounts are not granted.
Consumed drinks are carried to the client’s account and charged to client‘s credit card.
Check-In and hand-over of keys take place at the Check-In terminal or up on agreement.
§6 USE OF APARTMENT
The guest is obligated to avoid every inappropriate use. The guest is liable for all damages caused through inappropriate use. All furniture, decoration and all other contents belong to Livingdowntown GmbH. Missing, strongly damaged or messy objects are carried to client’s account. The guest is liable in case of key loss. The guest has to follow the rule of the house. Furthermore the guest shall be considered of the neighbours. Pets are not allowed. It is forbidden for the guest to rent out the apartment to third parties. Livingdowntown GmbH is authorised to visit and check an apartment at any time without advanced notice.
During stays of more than ten days, the apartments will be cleaned once a week. At the same time towels and beddings will be changed. Garbage bags will be cleaned once a week. If the guest needs more garbage bags, the guest is bound to use „Zürich-Säcke“ which are carried to the client’s account. It is prohibited to store garbage in the hall ways.
§8 INTERNET / TELEPHONE
Free W-LAN internet and a phone are available in all apartments. Incurred phone call costs will be carried to the client’s account.
§9 CHECK OUT /RETURN OF APARTMENT
The guest is obliged to leave the apartment on the last day of the agreed duration of contract with Livingdowntown GmbH. Check-Out time is 11.00 a.m. A later Check-Out time needs to be agreed with Livingdowntown GmbH in advance. In case of late Check-Out without permission from Livingdowntown GmbH, an extra night will be charged to the client’s account.
Risks occurring of the accommodation and use of apartment e.g. accidents in the houses of Livingdowntown GmbH, illness or loss caused through water, fire, burglary or equivalent are not insured through Livingdowntown GmbH. Relevant insurances are in matter of the renter.
§11 PLACE OF JURISDICTION
This present contract subjects to the Swiss law. Place of jurisdiction is located in Zurich or at another place of jurisdiction that is chosen by Livingdowntown GmbH.
§12 OBLIGATION TO PROVIDE SECURITY
To provide security for damages, Livingdowntown GmbH is authorised to ask for an obligation to provide security.
Guests paying cash commit themselves to deposit a valid credit card as an obligation to provide security.
Consumptions are going to be debit after wards to client’s credit card.